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How to set an interview language by a script question

December 31, 2014 Leave a comment

 

Overview

 

SurveyToGo supports multiple languages within a single survey. To learn more about this, click here.

Once you implement multiple languages in a survey, you can choose what language to display in an interview through the “Languages” button in the data collection app during an interview.

Yet there’s also another way to choose the displayed language, through a “script question”. This How To will show you how this is done.

 

1. Step 1: Create a “languages” list source

2. Step 2: Create a “language external list” question linked to the list source

3. Step 3: Add the code to auto-set the chosen language

 

Step 1: Create a “languages” list source

 

Go to the survey’s Advanced tab -> Edit List Sources:

 

 

Add a new list source with this code:

 

LanguageMgr.FillLanguageList(list);

 

For example, in the screenshot below, the list source is called “langs”:

 

Step 2: Create a “language external list” question linked to the list source

 

Create an external list question and link the “language list source” you created to this question:

 

 

Make sure to define this question as “Single Choice”:

 

This question will display the list of all languages that were defined for the survey, for the surveyor to manually select a language from that list.

 

Step 3: Add the code to auto-set the chosen language

 

In the End Script of the external list question, add this code:

LanguageMgr.SetLanguageByID(Answer(CurrQues));

 

This will take the code of the selected language, and set it as the language to be displayed in the interview from this stage in the interview.

 

That’s it!

 

Visit us at: http://www.dooblo.net

 

Categories: How To's

Different ways of terminating an interview

November 16, 2014 Leave a comment

Overview

While collecting data, sometimes, an interview has to be terminated or filtered out due to the survey’s logic as indicated in the questionnaire..
SurveyToGo enables you to terminate interviews during their execution in several different methods.

In this How-To we will go over the following termination methods:

  1. Canceling interviews.
  2. Filtering interviews.

Canceling Interviews

In most questionnaires there are logic instructions that require you to terminate the interview – for example during the screening process. In many situations you will not be interested in the data collected during the screening process thus indicating SurveyToGo to not save the collected data while terminating it. This is referred to as canceling the interview.

Canceled interviews will not be saved on the device hence, are not uploaded to the server and do not show in the operations grid. Canceled interviews are not recorded nor credited from your organization credit balance.

Let’s say we have a single choice question asking for the respondent’s age group:


For Example, we would want to cancel all interviews which are conducted with respondents that are not within the 18-60 age group, we would have to add it in the ‘Jump Rules’ section of the question.
How To Add Jump Rules
Add a jump rule saying that if the answer to this age group question is other than ’18-60` , Cancel the interview:


The jump rule shown above will cancel our interview and bring us back to the ‘Start’ screen before running a new survey.
If you wish to be prompt before a survey is cancelled, you can tick this feature’s checkbox through the survey’s properties tab:


Then, when a cancelation occurs, you would be prompt as following:


* ‘Yes’ will cancel the interview.
*’No’ will get back to the question and you would be able to change the answer.

 

Filtering interviews

In many surveys you will be interested in keeping the data collected during the screening process for analysis purposes.

In such cases you will be indicating SurveyToGo to save the collected data while terminating it. This is referred to as Filtering the interview.

Filtered interviews will be saved on the device hence, will get uploaded to the server and show in the operations grid. Filtereded interviews are credited from your organization credit balance.

This is more common to use in later stages of the survey, after collecting information which you would like to save. Let’s say we have a single choice question asking for the respondent’s favorite brand (after a long questionnaire including general questions, LSM, brand awareness, etc):

 


In this case, we would like to filter all interviews which the favorite brand was not `Brand 3`. Meaning, the survey will continue from this point only if the favorite brand was `Brand 3`. For other answers, the interview will terminate at that point and the data will be saved and uploaded, indicated as filtered.

Add a jump rule saying that if the answer is other than ‘Brand 3`, Filter the interview:


Regarding prompts, it is the same as jump rules, you should tick it’s feature check box in the ‘Survey Properties’ tab:



Filtered results are not included in the exporting by default, if you wish to add them to your exporting,
you should do this manually through the 
exporting wizard:

When exporting to excel, you would be able to see which subjects were filtered out.

Each value different than (-1) is filtered, and the value represents the number of question it was filtered at.


Please note this (as mentioned above):

Canceled results are not counted in your organizations credit balance.
Filtered results do count in your organization credit balance.

That’s it!

How to manage your account attachment storage space

September 11, 2014 Leave a comment

 

Overview

 

Each attachment captured from the field takes up from your account storage space. SurveyToGo allows you to easily manage your attachment storage space to make optimal use of the available space. The capabilities for management include the storage usage report and the archiving option.

 

 

Option 1: Storage Usage Report: How much free space do you have left & Identify which customers/projects take up space

 

The storage usage report is very useful to understand how much free space you have left and also identify which projects are taking up the most space. To identify which customers/projects take up the most space:

 

  1. Open the “Storage Usage Report”:
  2. This will open up the storage usage report:

 

 

The storage usage report shows you to following sections:

 

Free / Used space

 

 

This shows you the amount of free storage space that you can use to upload new attachments to your organization. Also this shows you the Maximum Size for a single attachment. If you need to have the maximum file size increased please contact support@dooblo.com

 

 

Complete VS Incomplete attachments

 

 

This shows you the number of attachments and space used by complete / incomplete attachments. The difference between them is:

 

Type of attachment Description
Complete Attachment Attachment that was uploaded in full from the field and is available for access when reviewing an interview.
Incomplete Attachment Attachment that is still marked “In progress” and was only partially uploaded from the field. Attachments are uploaded in small chunks and so until the entire attachment is uploaded in full from the field the attachment will show up as an “Incomplete Attachment”.

 

Total Attachments Size by Customer

 

 

This shows you a color coded view of which customer takes up the most space. The color coded green bar represents the amount of space used up by the individual customer. When drilling down to the project-level you will see a color coded blue bar that represents the space used by the individual projects within this customer. You can get access to the actual attachments by clicking on a project.

 

Attachments view

 

 

The attachments grid gives you a full list of all the attachments of a project. If you right click on an attachment you can do the following:

 

 

Action Description
Go to project Will open the project in the management tree and set the focus there so you can easily reach that project
Go to survey Will open the survey in the management tree and set the focus there so you can easily reach that survey
Delete Attachments This option will delete the attachment(s) selected and will give you back the space taken up by these attachments. It will not download a copy to your local computer but instead will just remove it from the datacenter. IMPORTANT NOTE:
never use this option for attachments you still need!!

 

 

You can also use the “Column grouping” feature to get a better break down of the attachments. For example, by dragging the “Type” column to the group by area, you can break all the attachments shown by the “Type”:

 

 

Now the grid is grouped by the “Type”:

 

You can also right click on the group to “Collapse / Expand All”:

 

 

 

 

Option 2: Archiving Attachments

 

SurveyToGo allows you to archive attachments. Archiving allows you to download all the attachments to your local system and then remove them from the datacenter to make up space for new attachments. In case you wish to archive the attachments:

 

  1. Open the “Result Attachment Usage Report”:
  2. Then, select the relevant time range and click the “Show” button:
  3. You will then a detailed report about how many attachment storage space you have used for the selected months:
  4. You can now choose to click the “Archive Attachments” to archive and free up the attachments storage:
  5. After choosing the relevant option of where to archive to and what month to archive, click the Start button:
  6. Once the process completes your attachments have been removed from your SurveyToGo Account and the relevant storage space is free for you to use for other attachments.

 

 

Visit us at: http://www.dooblo.net

 

Categories: How To's

How-to stop and save an interview and then continue

April 6, 2014 Leave a comment

Overview

This how-to will show you how to stop an interview and save it and how to continue it.

Step 1:

Enter a survey on the device, when you reach the question you want to stop in press the Android ‘←’ button and choose ‘Yes’.

Step 2:

In order to get back to the survey, press the interview from the uncompleted interview list.

Step 3:

Chose ‘Continue’

That’s it!

Categories: How To's

How To add other specify in a grid question

April 6, 2014 Leave a comment

Overview

In Grid type questions there is no option to add an ‘Other specify’ answer. This how-to will show you how to implement a work-around simulating the other specify answer in a grid type question.

For this example I am using a ‘ Single Choice Grid’ question.

Step 1:

For each topic add an answer of ‘Other’ as a regular answer.

Step 2:

Create an ‘Open Ended Grid’ question afterwards, containing the number of topics that are in the ‘Single Choice Grid’ question.

Step 3:

Write the following script in the Entrance Rule of the question from step 2 In order to enter this question only if the answer of ‘Other’ was chosen in one or more of the topics.

 

Step 4:

Write the following script in the Start Script of the question from step 2 In order to filter the topics and show only the topics that were coded with the answer of ‘Other’

That’s it!

Categories: How To's

How to recover your organization password

May 1, 2013 Leave a comment

Overview

 

If you forgot your organization registration password you can follow the below steps to recover it:

 

  1. Open STG and in the login window enter your User Name and Organization then press on the ‘Forgot Password’ link.


 

  1. Please enter your E-mail address that you used in order to register.


  2. In case everything is in order you will receive this confirmation.


  3. An E-mail will be sent to you with your registration details.


  4. In case you don’t remember your registration details you can contact the Dooblo support team by submitting a support ticket or sending us an E-mail to support@dooblo.com
Categories: How To's, Uncategorized

How to: use functions across a script using the Advanced Scripts section

April 7, 2013 Leave a comment

Overview

While scripting a survey you may find out that a certain capability/calculation is needed across the survey (not only in one or two questions). For example a validation rule that repeats itself across many questions like phone number consistency. The Advanced scripts section of the script is meant to contain such functions. Once you’ve written a function in the advanced scripts, you can call that function from anywhere in your script, just by using the function’s name and its parameters (if exist).
This How-To will explain and show how you can set self-made functions in the advanced script and use them in your survey.

Step 1: Add the needed function to the ‘Advanced Scripts’

  1. Click on the ‘Script’ tab.
  2. Click on the ‘Advanced Scripts’ button.
  3. Add the self-made function.

Step 2: Use your self-made function in you survey

  1. For example you can use your function as a Validation rule
  2. For example you can use your function in the Start/End script of the specific question you want that calculation to be executed.

That’s it!

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