Home > Managing Projects, Data & The Organization > How To Flag Interviews Based On Duration

How To Flag Interviews Based On Duration

Overview

The duration is one of the most important variables when doing quality control of interviews, along with Silent Recordings and GPS Capturing. Reviewing the duration allows you to quickly detect suspicious interviews as if you expect an interview to take ~30 minutes yet the interview took ~4 minutes immediately you know this interview needs to be reviewed. Instead of manually scanning for interviews which have short (or high) durations we have added an ability to have SurveyToGo automatically flag interviews that took less than a certain amount of minutes or more than a certain amount of minutes. To enable this:

Step 1: Configure the Quality Control duration flagging for the relevant survey

Step 2: Use the Operations Console to spot flagged interviews

Step 3: Exporting the Quality Control flag and comment

 

Step 1: Configure the Quality Control duration flagging for the relevant survey

To configure the survey to flag duration related situations:

  1. Switch to the Quality-Control tab of the survey:
  2. Next, check the relevant box, and specify the minutes. For example, to flag interviews that took less than 4 minutes:
  3. Save the survey and verify that the interviewers have synched the survey to the latest version.

Important Note: The flagging will start happening as soon as the survey is synched to the devices. Devices that have not synched to the version where you have activated the flagging in will not flag the interviews so make sure the interviewers are re-synching after you make this change.

 

Step 2: Use the Operations Console to spot flagged interviews

Once interviews are flagged and uploaded, you can use the Operations Console to immediately spot these interviews. To view the flagged interviews:

  1. Open the Operations Console of the relevant project and click the “Get” button to pull the interviews:

  2. Next, on the grid you can see the “Quality Control Flag” column and “Quality Control Flag Comment” appear. For interviews that were flagged by duration you will see the following values:

    So now you can immediately spot from the grid the relevant interviews that were flagged. If you click the “Quality Control” flag you can order the interviews based on the flag status and if you drag the “Quality Control Flag” column to the “Group By” area you will be able to group the interviews by the flag type. For example:

    In our example you can see 1 interview in the duration group and 27 not flagged:

  3. In addition, if you double click the flagged interview you will be able to see a visual alert that the interview was flagged on the top of the review screen:

 

Step 3: Exporting the Quality Control flag and comment

You can also choose to export the Quality Control Flag and comment along with your data in case you need to process outside of the SurveyToGo solution. To do so, during the export wizard:

  1. On the options tab, select the Quality Control flag and comment field from the list of the available fields and click the “Right arrow” button to move them over to the list of exported fields:
  2. Then continue with the export process as usual.
  3. The new exported fields will be included in the output data file.

That’s it!

Visit us at: http://www.dooblo.net

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