Home > Uncategorized > How To Send The Device Log To Support

How To Send The Device Log To Support

Overview

This How-To will show you how to find the ‘Send To Support’ button on your device (Android\PC).

This button is used when we ask you to use it, in order for us to be able to track and trace the internal system logs of the device.

With these logs, we are able to identify a vast range of error’s that might have occurred.

 

‘Send To Support’ On Android.

  1. Locate the global settings button on your device and click it:

  2. Click on the ‘Admin’ button:

  3. Click on the ‘Send To Support’ button.

 

‘Send To Support’ On PC

  1. Click on Tools->Options:

  2. Click on the ‘Support’ tab, and then click on the ‘Send To Support’ button.

 

That’s it!

 

 

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