Home > Managing Projects, Data & The Organization > How to: Manage your SurveyToGo Account Storage Space

How to: Manage your SurveyToGo Account Storage Space

Overview

Your SurveyToGo Account has an Attachment Storage Space limitation set to 20MB per account. This storage space is used up by attachments that are uploaded to the server either from the field or to the field. As you can archive your attachments through the SurveyToGo Studio this virtually means you have no limitation on storage space as you can constantly free up the storage space for more attachments.

NOTE: if the intermediate 20MB attachment storage space is not enough and you need more intermediate attachment storage space, you can upgrade your account attachment storage space. You can see the storage space upgrade prices here: https://www.dooblo.net/stgi/orderstorage.aspx

In this “How to” we will cover how to:

  1. View how much free storage space you have left
  2. Archive attachments to free up storage space

Viewing how much free storage space you have left

To see how much storage you have left you can simply:

  1. Open the “My SurveyToGo Account” node and double click the “Storage Usage Report”:
  2. You will then see a useful chart of your storage space usage:

Archive attachments to free up storage space

In order to archive your attachment to your local computers and free up your SurveyToGo account storage space, please follow these steps:

  1. Open the “My SurveyToGo Account” node and double click the “Result Attachment Usage Report”:
  2. Then, select the relevant time range and click the “Show” button:
  3. You will then a detailed report about how many attachment storage space you have used for the selected months:
  4. You can now choose to click the “Archive Attachments” to archive and free up the attachments storage:
  5. After choosing the relevant option of where to archive to and what month to archive, click the Start button:
  6. Once the process completes your attachments have been removed from your SurveyToGo Account and the relevant storage space is free for you to use for other attachments.

Visit us at: http://www.dooblo.net

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